On phones and tablets, Moon AI comes in three versions: the iPhone and iPad app, the Android app, and the website, which you can install from your browser. Your account, conversations and settings are the same as on your computer.
Install Moon AILink to the Install Moon AI section
| Device | Where to get it |
|---|---|
| iPhone and iPad | Moon AI on the App Store |
| Android | Moon AI on Google Play |
| Any device | The website, chat.realmoon.ai, in your browser, optionally installed on your home screen |
Once it is installed, sign in with the account you already use. To create an account, see Create an account and sign in.
The current iPhone and iPad app is version 3.0.1. It requires iOS 16.4 or later. If you have an older version, update it from the App Store: sign-in without a code, plans and the notification buttons described on this page require 3.0.0.
The current Android app is version 3.0.1. It requires Android 7.0 or later. If you have an older version, update it from Google Play: sign-in without a code, plans and the notifications described on this page require 3.0.0.
Install the website on your home screenLink to the Install the website on your home screen section
The website can be installed like an app, full screen, with its own icon:
- on iPhone and iPad, in Safari: tap the Share button, then “Add to Home Screen”;
- on Android and on a computer, in Chrome or Edge: use the install option in the browser menu.
On iPhone and iPad, this is also the only way to get browser notifications (see below).
The iPhone app 3.0.0Link to the The iPhone app 3.0.0 section
Version 3.0.0 shows Moon AI full screen, with all its features:
- the header is transparent and the conversation scrolls underneath;
- the message box moves up with the keyboard, and the end of the conversation stays visible;
- in the “+” menu, “Photos”, “Camera” and “Files” open the iPhone photo library, camera and Files app directly;
- a long press on a message opens its actions, without selecting the whole screen;
- a file created by the AI can be saved to Files or shared through the iPhone share sheet.
The Android app 3.0.0Link to the The Android app 3.0.0 section
Version 3.0.0 replaces the previous Android app. It shows Moon AI full screen, with all its features:
- Moon AI follows the light or dark theme of your phone, unless you picked another theme in the settings;
- the message box stays right above the keyboard;
- in the “+” menu, “Camera”, “Photos” and “Files” open the phone camera, photo picker and files; the app asks for camera access when it needs it;
- a long press on a message opens its actions, without selecting the whole screen;
- the Android back button first closes the open window, menu or drawer, then goes back to the previous page;
- a long press on the app icon offers “New chat”.
Sign-in, plans and notifications are covered below. The “Developer API” tab does not appear in this app (see the table).
Microphone and voice callsLink to the Microphone and voice calls section
The first time you dictate a message or start voice mode, the app asks for microphone access through the usual phone prompt. After you decline once, the iPhone does not ask again, and Android stops asking after two refusals.
If microphone access was denied, dictation and the call screen tell you where to allow it:
- on iPhone: “Moon AI does not have access to the microphone. Turn it on in Settings › Moon AI › Microphone, then try again.”
- on Android: “Moon AI does not have access to the microphone. Allow it in the Android settings (Moon AI › Permissions › Microphone), then try again.”
Tap “Open settings” to go straight to the Moon AI settings on your phone, allow the microphone, then come back to the app and try again.
During a voice call, the app keeps the screen on until the call ends: locking the screen ends the call. The “Open settings” button and keeping the screen on require version 3.0.1 of either app. Voice mode is described in Talk with Moon: voice mode.
Signing in to the appsLink to the Signing in to the apps section
Signing in with an email address and password happens directly in the app.
In the iPhone app 3.0.0, “Continue with Apple” opens the Apple sign-in sheet. Google, Microsoft and GitHub open in an iPhone sign-in window, which closes and brings you back to the app once you are signed in, with no code to copy.
In the Android app 3.0.0, the sign-in screen offers “Continue with Google”, “Continue with email” and “Other sign-in options”. Google, Apple, Microsoft and GitHub open in a sign-in tab, which closes and brings you back to the app once you are signed in, with no code to copy.
In both 3.0.0 apps, the same approach applies to an organization’s single sign-on, to linking an account in “Settings” › “Account and security” › “Connected accounts”, and to connecting some connectors and MCP servers.
In app versions earlier than 3.0.0, these sign-ins open in the phone browser (in the previous iPhone app, only Google sign-in does):
- Tap the provider button in the app: the phone browser opens.
- Sign in in the browser. It shows a 6-digit code.
- Go back to the app, which shows “Waiting for your sign-in…”, and type the code under “Enter the code shown in your browser”.
The code is only valid for a few minutes. After you sign in with a provider in the app, Moon AI sends you a “New sign-in to the Moon AI app” email. If you get this email without having signed in, sign out your other devices: see Account security.
What’s different in the appsLink to the What’s different in the apps section
| Topic | iPhone app 3.0.0 | Android app 3.0.0 |
|---|---|---|
| Plans | Offered with your Apple account, for your personal workspace (see below) | Offered with your Google Play account, for your personal workspace (see below) |
| Subscription taken on the website, invoices | Managed on chat.realmoon.ai, in a browser | Managed on chat.realmoon.ai, in a browser |
| Developer API | “Developer API” tab available; “Top-ups are not available in the app.” | The tab does not appear: manage your keys and balance on chat.realmoon.ai |
| Moon CLI | The sidebar entry does not appear | The sidebar entry does not appear |
| Haptic feedback | Set it in “Settings” › “General” › “Answers” › “Haptic feedback” | Set it in the same place |
| Camera | Allow it in the phone settings if the app asks | Allow it in the phone settings if the app asks |
| Microphone | Requested the first time you dictate or start a voice call; after a refusal, “Open settings” (see above) | Requested the first time you dictate or start a voice call; after a refusal, “Open settings” (see above) |
| Notifications | See the table below | See the table below |
App versions earlier than 3.0.0 do not offer plans: subscribe on the website. A plan taken on the website also applies in all the apps. See Subscription and billing.
Plans in the appsLink to the Plans in the apps section
In the iPhone and Android apps, version 3.0.0 or later, you can take a plan with your phone’s store account, for your personal workspace. Store plans are offered everywhere the website offers plans: the “Subscription” page, the plans window, the line in a conversation that says a limit was reached, the home screen, the account menu, a model or feature that requires another plan, and the account and workspace settings. The prices shown are always the store prices.
If you ask Moon how to subscribe, it explains how to subscribe in the app, without sending you to the website.
On iPhoneLink to the On iPhone section
App Store plans are monthly or yearly (Univers is monthly only), at App Store prices.
- Tap “Subscribe to …” under the plan you want.
- Confirm in the Apple sheet: payment goes through your Apple account.
- The subscription applies to your personal workspace and renews automatically.
“Manage subscription” opens the iPhone subscriptions to change plans or cancel, and “Restore purchases” finds a subscription you already took with your Apple account. On the website, this plan shows “Your subscription was purchased in the iPhone app. It is managed in the App Store, not here.”
On AndroidLink to the On Android section
Google Play plans are monthly or yearly (Galaxie and Univers are monthly only), at Google Play prices.
- Tap “Subscribe to …” under the plan you want.
- Confirm in the Google Play window: payment goes through your Google Play account.
- The subscription applies to your personal workspace and renews automatically, at the price and billing period shown, until you cancel it.
“Manage subscription” opens Google Play to change plans or cancel; you can also get there from the Play Store app › Profile › Payments & subscriptions › Subscriptions. A canceled subscription stays active until the end of the paid period. “Restore purchases” finds a subscription you already took with your Google account. On the website, this plan shows under “Subscription purchased in the Android app”, with “Manage on Google Play”.
When the app doesn’t offer a subscriptionLink to the When the app doesn’t offer a subscription section
- A team workspace, or a workspace that already has a subscription from the website, a gifted plan or a contract, cannot subscribe in the app: “In the app, subscriptions apply only to your personal workspace.”, or “Your plan is managed outside the app”.
- One store at a time: a subscription taken on iPhone is managed in the App Store, even from the Android app, and a subscription taken on Android is managed on Google Play (“Your subscription was purchased in the Android app. It is managed on Google Play, not here.”).
Notifications on mobileLink to the Notifications on mobile section
| Where | Notifications |
|---|---|
| iPhone and iPad app | Yes, through the app: answer ready, action to approve, routine or task finished or failed. From 3.0.0, the notification for an action to approve has “Approve” and “Deny” buttons |
| Android app 3.0.0 | Yes, through the app: answer ready, action to approve, routine or task finished or failed. The app asks for permission after you sign in. The notification for an action to approve has no buttons: tap it to open it |
| Android app earlier than 3.0.0 | No: update the app |
| Website installed on the home screen of an iPhone or iPad | Yes, with iOS 16.4 or later, once turned on in the settings |
| Android browser (Chrome) | Yes, once turned on in the settings |
Choose which notifications you get in “Settings” › “Notifications” › “What you are notified about”. In the iPhone app, these settings are called “Approvals on your iPhone”, “Failed routines and tasks on your iPhone” and “Finished routines and tasks on your iPhone”. In the Android app, the “Browser notifications” block, under “On this device”, says “Not available here”: it only applies to browsers, and app notifications arrive without it. If you declined the permission, turn it back on in your phone settings. Browser notifications are turned on device by device with “Turn on for this device”. The steps are in Your settings and in Notifications.
Finding your way around on a phoneLink to the Finding your way around on a phone section
On a phone screen, the sidebar becomes a drawer: tap “Open menu” at the top left, or swipe right from the conversation. The rest of the interface is described in The interface.
On a phone, the keyboard’s Enter key starts a new line: send your message with the send button.