A connector gives the AI access to one of your services: email, calendar, files, work tools. The AI reads to answer you, and acts (sends, creates, changes) according to the approval rule you chose.
The “Connectors” pageLink to the The “Connectors” page section
Sidebar › “Automate” › “Connectors” (chat.realmoon.ai/connectors).
| Tab | Contents |
|---|---|
| “Connected” | Your connected services and their status. Open by default when you have at least one. |
| “Catalog” | All the services on offer, ready to connect. |
| “MCP servers” | The MCP servers you add. See MCP servers. |
| “Messaging apps” | Telegram, to talk to an agent. See Messaging apps and triggers. |
“Search connectors…” searches by name or by use. Categories filter the catalog:
| Category | Examples |
|---|---|
| “Productivity” | Notion, Google Calendar, Google Docs, Google Sheets, Trello, Asana, ClickUp, Todoist, Airtable |
| “Communication” | Gmail, Outlook, Slack, Microsoft Teams, Zoom, your email inbox |
| “Development” | GitHub, GitLab, Bitbucket, Jira, Linear, Sentry |
| “CRM and sales” | HubSpot, Salesforce |
| “Marketing and email” | Mailchimp |
| “Customer support” | Zendesk, Intercom |
| “E-commerce and websites” | Webflow |
| “Finance” | Stripe, QuickBooks |
| “HR and recruiting” | BambooHR, Workable |
| “Analytics and SEO” | Google Analytics, Google Search Console |
| “Social networks” | LinkedIn, Instagram, Facebook, YouTube, Reddit |
| “Storage and files” | Google Drive, Dropbox, OneDrive |
| “Design” | Figma, Miro |
| “Images, video and audio” | Unsplash, ElevenLabs |
| “3D, CAD and BIM” | Autodesk Fusion, Archicad, FreeCAD, Blender |
Connect a serviceLink to the Connect a service section
- Open the “Catalog” tab (chat.realmoon.ai/connectors?tab=catalog).
- Click the service to open its card. The “Before you connect” section tells you what the sign-in page will ask for, if anything.
- Click “Connect”.
- Depending on the service, sign in to it and authorize access (you then come back to Moon AI), or paste the requested key or token, then click “Verify & connect”.
The service appears in the “Connected” tab. “Recheck accounts” refreshes the status of all your accounts. For a service connected with a key, “Update API key” replaces the saved key.
An email inbox over IMAP and SMTP connects differently: see Email inbox.
WorkspacesLink to the Workspaces section
A connection belongs to the workspace that is open when you create it. In another workspace, connect the service again. In a team workspace, your connections stay yours: your colleagues neither see nor use them.
A connector’s cardLink to the A connector’s card section
| Section | What it shows |
|---|---|
| “What the AI can do” | The “Main capabilities”. “Show tools” lists every action, split into “Read access” (“Moon AI reads without asking.”) and “Write access” (“Moon AI asks before each of these actions.”, or “These actions run without asking you.” when the connector acts without asking). |
| “Permissions” | What Moon AI does before an action that sends, creates or deletes: “Use the composer setting”, “Approve each action” or “Act without asking”. |
| “Data sent” | Moon Blur does not apply to third-party services: this service receives your data as is. |
| “Accounts” | Connected accounts, with “Reconnect”, “Pause” or “Resume”, and “Disconnect”. |
| “Official MCP server” | When the service also publishes its own MCP server, with other tools. |
An action marked “Approval required” always asks for your approval, even if the connector acts without asking: payments, bulk sends, public links, permanent deletions. See Approve actions.
StatusesLink to the Statuses section
| Status | Meaning | What to do |
|---|---|---|
| “Connected” | The service works. | |
| “Paused” | The AI no longer uses this service, anywhere. | “Resume” |
| “Reconnect needed” | Access expired or was revoked on the service’s side. | “Reconnect” |
| “Connecting…” | The connection is not finished. | Finish the connection or start over. |
| “No approval” | The connector acts without asking you. | Change “Permissions” if needed. |
“Disconnect” removes access: Moon AI will no longer read or act in this service. You can connect it again later.
Use a connector in a conversationLink to the Use a connector in a conversation section
Ask, for example: “Summarize my unread emails from this morning”, “Create a GitHub issue for this bug”, “What’s on my calendar tomorrow?” The AI picks the right service and shows you the steps in the answer.
To force a service for one message:
- type
@followed by the connector’s name in the message box: the “Use” pill followed by the service name appears; - or, on a phone, “+” › “Connectors”, tap the service, then “Use for this message”.
The “+” › “Connectors” menu also shows the status of each connector, “Add a connector”, “Manage connectors” and the “Before acting” setting.
When you have many connectors, Moon AI only loads the ones the request needs. The “Loaded tools” step then appears in the answer.
With an agent or a routineLink to the With an agent or a routine section
- An agent only uses the connectors chosen for it. See Agents.
- A routine reads your connectors. It only acts in your tools if it has the “Allow actions” option. See Routines.
- An agent trigger starts the agent when an event happens in a connected service. See Messaging apps and triggers.