Two settings tailor Moon AI to you: custom instructions, written once for all your conversations, and memory, which keeps information from one conversation to the next. Both are set in “Settings” › “Personalization”.
Custom instructionsLink to the Custom instructions section
- Open “Settings” › “Personalization”.
- In “Custom instructions”, write how Moon AI should answer you: your job, the tone, the format, the language.
- Saving is confirmed with “Custom instructions saved”.
The instructions apply to all your conversations. To have Moon AI always answer in one language, say so here:
Always answer in English, concisely, with concrete examples.For instructions limited to one conversation, use “Instructions for this conversation” in “Conversation settings” (see Conversation settings).
Turn on memoryLink to the Turn on memory section
Memory is off by default. You turn it on yourself, in any of these ways:
- on the home screen, the “Moon can remember you” card offers it: “Turn on memory”, “Later” or “Don’t offer again”;
- in a conversation, when you talk about your job or your preferences, a line asks whether Moon should remember it for your next conversations. It comes back at most once every three days, and never in a confidential chat;
- in “Settings” › “Personalization” › “Memory”.
What you said before turning memory on is not analyzed.
Three switches control it:
| Setting | What it does |
|---|---|
| “Use saved memories” | Moon AI uses your memories to personalize its answers. When it’s off, nothing is recalled or created anymore; your memories stay saved. |
| “Create memories automatically” | Moon AI remembers your preferences and current projects from your conversations. |
| “Search past conversations” | Moon AI finds what you talked about in your previous conversations in this workspace. |
The choice made on the home screen applies to all your workspaces. Searching past conversations is set separately.
What memory keepsLink to the What memory keeps section
Moon AI keeps useful, lasting information: your preferences, your current projects, the way you like to be answered. It only draws it from what you wrote yourself, after memory was turned on.
Sensitive information is only kept if you explicitly ask for it. Moon AI asks you to confirm first: “Remember sensitive information (health, opinions, beliefs…)? You can delete it at any time.”
Ask Moon to remember or forgetLink to the Ask Moon to remember or forget section
In a conversation, just ask:
Remember that I work night shifts.Forget what I told you about my move.See what Moon AI rememberedLink to the See what Moon AI remembered section
When Moon AI adds, updates or removes a memory, “Memory updated” appears below the answer. Clicking it shows the changes, with “Forget” to remove an added memory, “Restore” to bring one back, and the “Manage memories” link.
Below an answer that relied on your memories, “Moon remembered N things about you” says so, with “View” to show them and “Forget” to remove a memory.
Manage your memoriesLink to the Manage your memories section
- Open “Settings” › “Personalization” › “Manage memories”, or go straight to the list of your memories.
- The “Memories in the … workspace” window shows your memories and how many there are.
- Search with “Search memories”, or filter: “All”, “Added by you”, “Automatic”.
- Each memory shows where it came from (“From” followed by the conversation title). The “Sensitive” badge marks sensitive information you asked Moon to remember.
- Each memory’s menu offers “Edit” and “Delete”.
At the bottom of the window, “Add a memory” creates one by hand. “Clear all” deletes all the memories of this workspace, after confirmation.
To stop automatic memory, turn off “Create memories automatically”. The confirmation offers “Also delete automatically created memories (in all your workspaces)”; without this box, the memories already created stay.
Memories and your workspacesLink to the Memories and your workspaces section
- Your memories are personal: only you can see them, and only in the workspace where they were created. The other members of a team workspace don’t see them.
- The owner or an admin of a team workspace can turn off memory in that workspace: “Memory is turned off in this workspace by its administrator.”
ExceptionsLink to the Exceptions section
- A confidential chat neither uses nor creates any memory.
- A locked conversation is no longer used for memory, and the memories already drawn from it are deleted.
- Deleting conversations doesn’t erase memories: delete them in “Manage memories”.
Import what another AI knows about youLink to the Import what another AI knows about you section
To bring in what another AI remembered about you: “Settings” › “Data and privacy” › “Import what another AI knows about you”. See Import your conversations.
How your messages lookLink to the How your messages look section
In “Personalization”, “Chat bubble color” and “Chat bubble effects” change how your messages look. Colors and effects follow the plan of the open workspace: in a workspace that doesn’t include them, your bubbles stay gray and your choice is kept. See the plans.