Moon AI lets you know when a routine, an agent or a research task finishes, fails or waits for your decision, and when a long answer is ready. Notifications only contain names (of a routine, an agent, an action), never the content of your conversations: the one for a ready answer only says “Votre réponse est prête.” (“Your answer is ready.”), without the conversation title or the beginning of the answer.
The bellLink to the The bell section
The bell, at the top of the sidebar, keeps your recent notifications. The number of unread notifications is shown on it. When actions are waiting for your approval, a “Pending approvals” link appears there too.
| Item | What it does |
|---|---|
| A notification | Opens the conversation, routine or request it is about. If it comes from another workspace, Moon AI offers to switch to it. |
| “Mark all as read” | Marks every notification as read. |
| “Notification preferences” | Opens the notification settings. |
What you are notified aboutLink to the What you are notified about section
| Notification | When |
|---|---|
| “… is waiting for your approval”, “Routine waiting for your approval” | An agent or a routine prepares an action that waits for your approval. |
| “Approval expires soon” | A request expires within 24 hours. |
| “Task finished”, “Task failed”, “Task paused” | An agent’s scheduled task. A test run is labeled “Trial”. |
| “… is done” | An agent trigger has finished its work. |
| “… is no longer shared with you” | The owner of a shared agent stopped sharing it. |
| “Routine finished”, “Routine failed”, “Routine paused”, “Routine turned off” | A routine, if it has the “Notify me when it finishes” option. A pause or a shutdown is always notified. |
| “Deep research finished”, “Deep research failed” | A deep research. |
| “Moon is waiting for your approval”, “Moon is done” | Code: Moon asks for your approval or has finished, and no page is watching the machine. |
Below the title, a failure or pause notification gives the reason, for example “Usage limit reached”, “Workspace plan”, “Service temporarily unavailable” or “Agent deleted”.
Notification settingsLink to the Notification settings section
“Settings” › “Notifications” (chat.realmoon.ai/settings/notifications). “On this device” sets the browser notifications and the sound; “What you are notified about” chooses what you are told about, in “Push notifications” and “By email”.
What you get notified aboutLink to the What you get notified about section
In “What you are notified about” › “Push notifications”:
| Setting | Effect |
|---|---|
| “Long answers ready” | A browser notification when an answer took more than 30 seconds and Moon AI is not open anywhere. |
| “Approvals waiting for you” | Actions waiting for your approval. |
| “Failed routines and tasks” | Routines and agent tasks that fail. |
| “Finished routines and tasks” | Routines and agent tasks that finish. |
| “Code, when Moon is waiting or done” | A notification when Moon is waiting for your approval or has finished in Code, even from another tab. On by default, shown if your plan includes Moon CLI. |
With the iPhone app, these settings also exist for your iPhone: “Approvals on your iPhone”, “Failed routines and tasks on your iPhone”, “Finished routines and tasks on your iPhone”. See In the iPhone app.
By emailLink to the By email section
| Setting | Effect |
|---|---|
| “Email summary” | At most one email every few hours, when something is waiting for you and you are away. |
| “Include finished routines and tasks in the summary” | Adds the routines and tasks that finished to the summary. |
Every summary includes an unsubscribe link.
Browser notificationsLink to the Browser notifications section
Browser notifications reach your device even when Moon AI is closed.
- Open “Settings” › “Notifications”, “On this device” section.
- Under “Browser notifications”, click “Turn on for this device”.
- Allow notifications when the browser asks.
- Click “Send a test” to check.
The setting applies to this device and this browser. Repeat it on each device where you want to be notified. “Turn off” stops them on this device.
| Device | Availability |
|---|---|
| Computer | Chrome, Edge, Firefox, Safari on macOS. |
| Android | Chrome and Firefox, or Moon AI installed as a web app. In the Android app, notifications come through the app itself (see below). |
| iPhone and iPad | iOS 16.4 or later, from the Moon AI icon on the Home Screen. |
On iPhone and iPad, first add Moon AI to the Home Screen: the Share button, then “Add to Home Screen”. Open Moon AI from that icon, sign in, then turn on notifications. In the iPhone and Android apps, notifications come through the app itself.
Signing out of Moon AI on a device stops its notifications.
In the iPhone appLink to the In the iPhone app section
The iPhone app receives your account’s notifications: answer ready, action to approve, routine or task finished or failed. Tapping a notification opens the conversation or page it is about in the app. The notification for a ready answer shows “Moon AI” and that same short text: neither the conversation title nor the beginning of the answer appears on the lock screen.
With the iPhone app 3.0.0, the notification for an action to approve has two buttons, “Approve” and “Refuse”. After Face ID or your iPhone passcode, the app opens and records your choice, as in the “Pending approvals” box. The badge on the app icon counts the actions waiting for your decision. See Approve actions.
In the Android appLink to the In the Android app section
The Android app 3.0.0 receives your account’s notifications: answer ready, action to approve, routine or task finished or failed. After you sign in, it asks for permission to send notifications; if you declined, turn it back on in your phone’s settings. Tapping a notification opens the conversation or page it is about in the app. As on iPhone, the notification for a ready answer shows nothing of the conversation.
The notification for an action to approve has no “Approve” and “Refuse” buttons: tap it, then decide in the app. In the app’s settings, the “Browser notifications” block says “Not available here” and reminds you that the app sends its own notifications, which you turn on or off in your phone’s settings. Versions of the Android app earlier than 3.0.0 do not receive notifications.
Quiet hoursLink to the Quiet hours section
“Settings” › “Notifications” › “Wellbeing” › “Quiet hours” mutes push notifications for tasks, routines and approvals during the time range you choose, in your timezone. The bell keeps them. This setting is off by default.
For a routineLink to the For a routine section
Each routine has its own “Notify me when it finishes” option, in its creation window or its “Settings”. See Routines.