All 43 articles.
The articles of the help built into Moon AI, in 7 topics: where to find a menu, how to do something, what depends on your plan.
43 articles.
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Getting started
Learn the interface, write to the AI, choose a model and attach your files.
Getting started with Moon AI
Moon AI is a chat assistant that brings together several AI models, your files and your tools, with your personal data protected by Moon Blur.
4 sections
Finding your way in Moon AI
The sidebar leads to every page; the account menu, at the bottom, holds the subscription, the settings and help.
4 sections
Managing your chats
Your chats are listed in the sidebar; each one has a menu to rename, share, organize or delete it.
4 sections
Messages and answers: stop, edit, regenerate, copy
Each message and each answer has its actions: stop an answer, edit your message, regenerate, copy, have it read or verified.
4 sections
Models, Auto mode and agent mode
The model picker is in the message box: choose a specific model, let “Auto” choose for you, or turn on agent mode.
5 sections
Attaching files and photos, scanning
The + button of the message box adds files, photos, a scanned document or other sources to your message.
3 sections
Voice and dictation
You can dictate your messages, talk with the AI out loud and have its answers read to you.
4 sections
Create and search
Images, videos, documents, web search, deep research and study tools.
Creating images, videos and music
The AI creates images, videos and music from your description, and can edit an existing image.
4 sections
Documents, artifacts and editor
The AI creates files (Word, PowerPoint, Excel, PDF), pages and small apps shown next to the chat, and texts you edit in an editor.
4 sections
Editing a spreadsheet or a PDF
An Excel or CSV workbook and a PDF, delivered by the AI, attached to a message or kept in the Library, are edited in a panel next to the chat. The original is never overwritten: each save creates a new version. Library
2 sections
Searching the web
The AI searches the web when the question needs it and cites its sources.
2 sections
Deep research
Deep research turns a question into a structured report with sources, in a few minutes.
2 sections
Learn: quizzes, flashcards and guided paths
Moon AI can help you study with a quiz, flashcards or a guided path, from a topic or from your course.
3 sections
The isolated computer
Each chat can use an isolated computer where the AI creates files, analyzes data and runs code, without access to the Internet.
3 sections
Organize your work
Library, projects, notes, memory, skills and the Studio.
The Library: your files, images, videos and music
The Library gathers the files you upload and the images, videos and music the AI created for you, in the active workspace.
2 sections
Projects
A project groups chats with their own instructions and sources, which the AI uses in every chat of the project.
4 sections
Notes
Notes are for writing your ideas, recording audio that gets transcribed, and improving both with the AI.
3 sections
Memory and personalization
You can give the AI permanent instructions and let it remember you from one chat to the next.
3 sections
Skills
A skill is know-how the AI loads when a task needs it: creating a Word document, analyzing data, writing an invoice…
2 sections
The Studio
The Studio is for creating custom models, knowledge bases and reusable prompts.
2 sections
Agents and routines
Agents that work for you, scheduled routines and the actions waiting for your approval.
Agents
An agent is a specialized assistant: it has its own instructions and connectors, and can work on its own on scheduled tasks.
5 sections
Routines and webhooks
A routine sends a message to the AI on its own, at the chosen time, or when another service calls it through a webhook.
4 sections
Pending approvals: actions waiting for you
When an agent, a routine or a messaging app wants to act in your tools (send, create, change), the request waits for your decision in “Pending approvals”.
3 sections
Agent triggers
A trigger starts an agent on its own when an event happens in a connected service, for example a new e-mail.
2 sections
Telegram: linking an agent to your messaging app
You can write to one of your agents from Telegram, with your own bot: it answers in Telegram and the chat also shows in Moon AI.
2 sections
Connectors and tools
Connect your services, your MCP servers, your software and your apps.
Connectors: linking your services
Connectors give the AI access to your services (e-mail, calendar, files, work tools) to read and act for you.
3 sections
Adding a mailbox (IMAP)
Any mailbox (OVH, Infomaniak, Gandi, Ionos, iCloud…) connects with its address and password, so the AI can read, sort and send your e-mails.
3 sections
MCP servers
An MCP server gives the AI the tools of a service or an application: give its address and the AI can use them in your chats.
3 sections
CAD and BIM: Fusion, FreeCAD, CadQuery and Archicad
Autodesk Fusion, FreeCAD, CadQuery and Archicad link to Moon AI through an MCP server that runs on your computer, reached over HTTPS through a tunnel you open.
5 sections
Blender, Photoshop, Revit and the apps on your computer
Blender, Photoshop, Illustrator, After Effects, Premiere Pro, Sketch, Spline and Revit are driven with Moon CLI, on your computer: not from the chat on the web.
3 sections
Moon CLI
Moon CLI is the coding agent of Moon AI in your terminal: it reads and changes your project with the models of Moon AI.
3 sections
Why Moon refused a command, and what to do
In Code (Moon Desktop or the Code page) and in Moon CLI, a command does not run for a few precise reasons. Look at what the thread says under the command, then follow the matching section. Code
5 sections
Developer API
The developer API gives your programs access to the models of Moon AI, with an OpenAI-compatible address and a prepaid balance.
3 sections
Mobile apps
Moon AI has an app for iPhone and iPad and for Android, and can also be installed from the browser; you find the same account and the same data there.
2 sections
Data and security
Moon Blur, data protection, account security and locked conversations.
Moon Blur: your sensitive data masked
Moon Blur masks the sensitive data it detects: it replaces it with tokens before your message goes to the model, then puts the real values back in the answer you read.
5 sections
How Moon AI protects your data
Moon AI masks the sensitive data Moon Blur detects before anything is sent to an AI model, stores your conversations and files on its servers in France and encrypts every connection.
5 sections
Account security and 2FA
“Settings” › “Account and security” protects your account: two-factor authentication, password, passkeys and connected devices.
3 sections
Locked conversations
A locked conversation disappears from your history, your search and every list; it opens only with your 6-digit code or with Face ID, Touch ID or Windows Hello.
4 sections
Exporting, importing, deleting your data
“Settings” › “Data and privacy” is for exporting, importing and deleting your data. The e-mails you receive are chosen in “Notifications”.
4 sections
Account, team and subscription
Workspaces, settings, usage limits, subscription and support.
Workspaces and team
A workspace groups your chats, files, projects and agents; you have a personal workspace and can create or join team workspaces.
5 sections
Settings and notifications
“Find a setting”, at the top of the settings, searches by name or by word (dyslexia, dark mode, password) and takes you there. The settings open from the account menu › “Settings”, or with Ctrl/⌘ .
5 sections
Plans and usage limits
Your usage is limited by three windows (a 5-hour session, the week and the month), shown as percentages. What is included depends on the plan of the workspace.
4 sections
Contacting support
A question or a problem? Write to support from Moon AI; the answer arrives at the e-mail address of your account.
3 sections
Video tutorials, in French.
The help center also has 17 narrated video tutorials, about 19 minutes in all. They are recorded in French, with a French voice-over and French subtitles, and use fictional data. They follow the same app, step by step.
Using the app in English.
The labels in quotes in these articles are the ones of the app in English. The app opens in French: switch it to English in Settings (Réglages), then General (Général), then Language (Langue). Your choice is saved with your account.
A specific question?
The FAQ covers the plans, Moon Blur and how data is handled. The docs go into detail on Moon CLI, the mobile apps and the API.
Training your team?
To prepare a team’s first uses, tell the studio about your context, without sending any password or sensitive data.