You manage your account from “Settings” and the “Subscription” page. Settings open from the account menu (your name, at the bottom of the sidebar) › “Settings”, or with Ctrl. (⌘. on Mac). At the top of Settings, “Find a setting” looks up a setting by its name or a word and opens it: see Your settings.
Where to find each settingLink to the Where to find each setting section
| To | Go to |
|---|---|
| Secure your account | “Settings” › “Account and security” |
| Export or delete your data | “Settings” › “Data and privacy” |
| Choose the emails you receive | “Settings” › “Notifications” › “E-mails from Moon AI” |
| See your usage | Account menu › “Subscription and usage”, which shows the percentage of your most used limit, or the “Subscription” page and its “Usage” and “Your month” tabs |
| Manage your subscription and invoices | Account menu › “Subscription and usage” |
| Contact support | Account menu › “Help” › “Help and support” (on a phone, “Help and support” directly) |
In this section
- SecurityProtect your account: email address, password, two-factor authentication, backup codes, passkeys, linked accounts, devices and security alerts.
- DataExport your conversations and your whole account, manage shared links, choose your emails, and delete your conversations, your files or your account.
- Usage limitsThe three usage windows (5-hour session, week, month): where to see your percentage, when it resets, and what happens when you reach a limit.
- Subscription and billingChoose or change a plan, switch to annual billing, pay for a workspace’s seats, find your invoices, cancel, and fix a failed payment.
- Help and supportGet help with Moon AI: ask Moon in a conversation, contact support, join the Discord server and link your account to it for the subscriber role.
See alsoLink to the See also section
- Plans: the plans and what each one includes.
- Security and commitments: how your data is protected in Moon AI.
- Moon Blur: what is masked before sending to the model.