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Voice: dictation, read aloud and voice calls

Dictate a message, listen to an answer and talk with Moon, live or in turns: the call screen, your usage limit during a call and the voice settings.

On this page

You can talk to Moon AI instead of typing: dictate a message, listen to an answer, or hold a whole conversation out loud. Voice settings are in “Settings” › “General” › “Voice”, in four parts: “Dictation”, “Reading aloud”, “Moon’s voice” and “Voice mode”.

Dictate a messageLink to the Dictate a message section

  1. Click the “Dictate” microphone, in the message box.
  2. Speak.
  3. Click “Confirm”: the transcribed text is added to the message box. “Cancel” drops the dictation.
  4. Read the text over, then send it.

In “Settings” › “General” › “Voice” › “Dictation”:

SettingWhat it does
“Spoken language”The language of your dictation and your calls, or “Auto-detect”.
“Instant auto-send after voice transcription”The message is sent as soon as the transcription is ready.

Dictation counts toward your usage limit.

Listen to an answerLink to the Listen to an answer section

Below an answer, click “Read aloud”. A second click stops it. On a phone, the same action is in the “Message actions” sheet (long press on the answer).

In “Settings” › “General” › “Voice” › “Reading aloud”:

SettingWhat it does
“Auto-playback response”Reads each new answer as soon as it arrives.
“Speech playback speed”Applies to read aloud and to voice mode.

When your account offers several voices, the “Moon’s voice” part chooses Moon’s voice: it is used for read aloud and for voice mode.

When your usage limit is reached, reading continues with your device’s voice: “Usage limit reached. Reading with the device voice.”

Talk with Moon: voice modeLink to the Talk with Moon: voice mode section

Voice mode is a spoken conversation: you speak, Moon answers out loud, and you can interrupt it. It comes in two forms, depending on the plan of the workspace you are in:

FormWithHow it works
Moon LivePaid plansYou talk as you would on the phone. Moon senses when you’re done, you can cut in whenever you like, and its captions follow its voice.
In turnsThe Free planYou speak, you pause, then Moon answers. The camera, screen sharing and actions to approve go through this mode.

The button is the same: Moon AI opens the form set for your account. When Moon Live can’t open (browser too old, voice service briefly unavailable), the call happens in turns. Plans are compared on the pricing page.

  1. Leave the message box empty: the “Voice mode” button replaces the send button.
  2. The first time, the “Talk with Moon” window explains how the call works and where your voice goes, and reminds you that it counts toward your usage limit. Click “Start call”.
  3. Speak: Moon answers when you have finished your sentence.
  4. To finish, click “End call” or press Esc.

At the end of the call, the transcript is added to the conversation.

Moon LiveLink to the Moon Live section

With a paid plan, voice mode is Moon Live: a conversation like a phone call, with no waiting for your turn. The “Talk with Moon” window presents it as “A real conversation” and gives the maximum length of a call.

  • Moon senses when you’re done. A question goes out right away; an unfinished sentence, after “and”, “um” or a comma, gives you time to continue. Moon starts its answer at your first pause and drops it if you start talking again.
  • Cut in by speaking, or by tapping the Moon: below the Moon, “Speak or tap to interrupt”. Moon goes quiet and listens. It knows where you stopped it: it doesn’t act as if you had heard the end of its answer.
  • A cough or a short noise pauses it for a moment, then it picks up where it was.
  • “Mm-hmm”, “okay” or “yes”, said while it is talking, don’t take the floor from it: its voice pauses briefly, then it continues. “Wait”, “stop” or “no” stop it.
  • Captions follow its voice: its words are written as it says them, yours appear in gray italics at each pause. An answer that was cut off ends with “…”.
  • A fast model answers for the whole call, whatever the conversation’s model; its name appears in small print at the top of the call screen. Moon takes the latest exchanges of the conversation into account.
  • The conversation keeps the call: at the end, each exchange is written into it with the “Spoken” pill, and an answer that was cut off is marked “Interrupted reply”.
  • If the connection drops, the call resumes on its own, with what was already said. Otherwise, the screen shows “The connection was lost.” and offers “Resume call”.

The same call screen is used on the web, in Moon Desktop and in the iPhone and Android apps.

Be heard clearlyLink to the Be heard clearly section

In a quiet room, the device’s microphone and speaker are enough. Moon filters out its own voice coming back from your speakers, so it doesn’t answer itself.

  • In a noisy room, use a headset or earphones: a background voice as loud as yours (TV, colleagues) can be taken for yours.
  • If Moon stops for no reason, it is often the sound from its speakers coming back into the microphone: a headset or earphones fix it.
  • To interrupt it, speak at your normal volume: Moon compares the volume of what it hears with that of your voice during the call, and a whisper can go unnoticed.

What goes through textLink to the What goes through text section

Moon Live answers out loud, without tools:

  • it doesn’t search the web and doesn’t act in your connectors;
  • it doesn’t create artifacts or quizzes;
  • the “Your camera” and “Your screen” buttons aren’t there.

For that, write to it in the conversation, before or after the call.

Your usage limit during a callLink to the Your usage limit during a call section

A call counts toward your usage limit, like your messages. When the limit is reached during a Moon Live call, Moon finishes the answer it is saying (a few seconds at most), then the call stops on “Usage limit reached”. What was said stays in the conversation, and your percentage updates on the small moon of your account button, with the reset time on hover.

If the limit is already reached, the call doesn’t open: a message says which limit is full and when it comes back. See Usage limits.

Voice mode in turnsLink to the Voice mode in turns section

With the Free plan, or when Moon Live can’t open, voice mode happens in turns: you speak, you pause, then Moon answers. The “Talk with Moon” window presents it as “A turn-based conversation”.

Moon detects the end of your sentence from what you just said. A question ends right away. A sentence left hanging, after “and”, “but” or a comma, gives you time to continue. When it can’t tell, it waits for the time set in “End of speech” (see the settings).

Moon starts speaking from the first piece of its answer, without waiting for the whole of it. To interrupt it, tap the Moon, or speak if “Interrupt Moon by speaking” is on: it goes quiet, and its written answer continues in the conversation.

Its answers are made to be spoken: short sentences, no lists or tables. For long content, it gives the gist out loud and offers to say more. During a call, Moon doesn’t create artifacts or quizzes.

Fast voice repliesLink to the Fast voice replies section

In turns, a fast model answers instead of the conversation’s model, so that Moon answers you sooner. Its name appears at the top of the call screen, and each answer of the call carries the “Voice reply” pill: on hover, “Answered by … during a voice call (fast voice replies)”.

  • “Regenerate” and “Verify answer” go back to the model you had chosen.
  • The conversation’s model answers itself with an agent, a model that has its own instructions, knowledge or tools, in Auto mode and in agent mode, or when your plan or your organization doesn’t allow the fast model.
  • To keep the conversation’s model for the whole call, turn off “Fast voice replies” in “Settings” › “General” › “Voice” › “Voice mode”.

With Moon Live, the fast model always answers: this setting doesn’t apply to it.

The call screenLink to the The call screen section

In the middle, the Moon shows what Moon is doing: lavender when it is listening to you, blue when it is speaking, gray when the microphone is muted. A thin ring follows the voice, and a satellite circles it while it is thinking. Below it, the state is spelled out: “I’m listening”, “I’m thinking” or “I’m speaking”. If your system asks for reduced motion, nothing grows or spins.

Captions are shown by default, on two lines at most; what you say is in gray italics. With Moon Live, Moon’s words are written at the pace of its voice.

ButtonWhat it does
“Captions”Shows or hides what you and Moon say.
“Your camera”In turns: shows Moon what your camera sees. On a phone, “Switch camera” switches between front and back.
“Your screen”In turns: shows your screen to Moon (on a computer).
“Microphone”Mutes your microphone without hanging up, or turns it back on. Shortcut: Space.
“End call”Ends the call. Shortcut: Esc.

The camera and the screen only work with a model that reads images; otherwise the button is grayed out (“This model can’t read images.”). Moon sees one image taken at the end of each of your sentences.

During a call, no window opens on its own over the call screen, and “End call” always stays within reach.

The call ends on its own after a long silence or at its maximum length. A notice warns you before the end: “The call will end in … s due to inactivity.”

On a phoneLink to the On a phone section

During the call, Moon AI asks to keep the screen on: if the screen locks, the call stops. The iPhone and Android apps keep it on until the end of the call. When the phone doesn’t allow it, the call screen says so: “Keep your screen on: if it locks, the call stops.”

In the apps, the microphone is requested the first time you use it. If you declined, the call screen tells you where to allow it and offers “Open settings”. Keep the app up to date: it is the app that requests the microphone and keeps the screen on during the call. See Mobile apps.

Actions to approve during a callLink to the Actions to approve during a call section

In turns, when Moon wants to act in one of your tools (send an email, create an event), the request appears in the call with “Approve” and “Deny”. Only the buttons approve an action, never your voice. A request that can’t be decided in the call offers “Hang up to review it”. Moon Live doesn’t act in your tools.

Voice mode settingsLink to the Voice mode settings section

In “Settings” › “General” › “Voice” › “Voice mode”:

SettingWhat it does
“Live captions”Shows what you and Moon say during a call. On by default. Applies to both forms of voice mode.
“End of speech”In turns: how long Moon waits when it can’t tell whether you have finished your sentence. Make it longer if Moon cuts you off.
“Interrupt Moon by speaking”In turns: Moon goes quiet as soon as you speak. If it stops for no reason, use a headset.
“Sound while thinking”In turns: a discreet sound tells you Moon is preparing its answer.
“Fast voice replies”In turns: a fast model answers during the call (see above). When it’s off, the call keeps the conversation’s model. On by default.

With Moon Live, Moon decides on its own when your sentence is over, speaking always interrupts it, and the fast model answers. The “Spoken language” of “Dictation” also applies to calls.

See alsoLink to the See also section

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