Switching or creating a workspace
At the top of the sidebar, the workspace name opens “Switch workspace” and “Create workspace”. Chats, files and projects depend on the active workspace: if something is missing, check the workspace. “Settings” › “Your workspace” shows your role, your groups, your license and the rules the organization applies to you; the workspace is managed in the “Admin”, and someone who manages groups finds them in “My groups”. Your workspace (Moon AI app)
Inviting, joining and the team space
The owner and the admins invite people in the “Admin” of the workspace, opened from the menu of the workspaces: “Members” or “Invitations”. To join a team: “Join with a code”, in “Settings” › “Your workspace”. Members (Moon AI app) “Team”, in the sidebar of a team workspace, shows the chats shared with the workspace and its members. Team space (Moon AI app) A new member sees a welcome card on the home page (role, groups, tools to connect). The owner and the admins follow “Setting up” at the top of the “Admin”.
Renaming, leaving or transferring
“Admin” › “General” renames the workspace, transfers ownership and deletes it (owner and admins). “Leave workspace” is in “Settings” › “Your workspace”: the owner transfers ownership first, and an organization may keep leaving to its administrators. Your personal workspace cannot be left. Your workspace (Moon AI app)
Moving your content to the organization
When your access moves to an organization’s space, your content stays in your personal workspace: nothing is lost or moved without you. To find it there: “Move to organization” in “Settings” › “Data and privacy”, or “Move to workspace” in the menu of a chat or a project. A window first shows what goes and what stays. Shares and public links do not follow, the organization’s retention then applies, and the content of an organization never leaves it. Data and privacy (Moon AI app)
Team subscription
The subscription is taken for the workspace, per member; the owner manages it in “Subscription and usage”.
Labels in quotes are those of the app in English as of November 14, 2026; the app opens in French until you choose English in Settings. Links followed by an arrow open the app, which may ask you to sign in.
Your turn.
Open Moon AI to try these steps in your workspace, or go back to the help center for another topic.