Writing to support
Account menu › “Help and support” (on a computer, in the “Help” submenu) opens “Contact support”: choose the type (“Bug report”, “Feature request”, “Question”…), a “Subject” and a “Description”. You can attach a screenshot and the chat concerned.
Help center
Step-by-step guides and video tutorials: Moon AI help center, also in the account menu › “Help” › “Help center” and in the “Contact support” window.
Other ways
By e-mail: contact@stellarrstudio.com. The public documentation: realmoon.ai/docs.
Labels in quotes are those of the app in English as of November 5, 2026; the app opens in French until you choose English in Settings. Links followed by an arrow open the app, which may ask you to sign in.
Your turn.
Open Moon AI to try these steps in your workspace, or go back to the help center for another topic.