Masking is reversible and detection may miss things. Check the detected items before you share.
What the AI models see
Before sending to the model, Moon Blur replaces the personal data it detects (e-mails, phone numbers, addresses, ID or bank numbers…) with tokens, then puts the real values back in the answer. The Moon 6 35b model runs on our own machine in France; the other models are provided by specialized companies (OpenAI, Anthropic, Google…), which receive your messages after Moon Blur. Their commitments, including on model training, are detailed in Moon AI’s privacy policy.
Where your data is
Your conversations, files, memories and their backups are stored on our servers in France. Connections to Moon AI are encrypted (HTTPS) and passwords are never kept in clear. The isolated computer of each conversation also runs on our servers, without Internet access.
Who sees your conversations
Your conversations are private: the other members of your workspace do not see them, except the ones you share with “Share” › “Workspace” or “Public link”. A “Confidential chat” is not saved.
Payment and account
Payment is handled by a certified payment provider: Moon AI never sees nor keeps your card number. Protect your account with two-factor authentication: “Settings” › “Account and security” › “Two-factor authentication” › “Enable 2FA”. Account and security (Moon AI app)
Your rights
“Settings” › “Data and privacy”: “Export my data” downloads your whole account, and you can delete your data there. Moon Blur and “Your data to mask” are on the same page. Data and privacy (Moon AI app)
Labels in quotes are those of the app in English as of November 14, 2026; the app opens in French until you choose English in Settings. Links followed by an arrow open the app, which may ask you to sign in.
Your turn.
Open Moon AI to try these steps in your workspace, or go back to the help center for another topic.