AGENTS AND ROUTINES

Pending approvals: actions waiting for you

When an agent, a routine or a messaging app wants to act in your tools (send, create, change), the request waits for your decision in “Pending approvals”.

Agents and routines3 sections

Approving or refusing

“More” › “Pending approvals” (the number of requests is shown): “Approve” or “Deny” each action. A request expires after 72 hours. Pending approvals (Moon AI app)

In a chat

When the AI wants to act during a chat, the request shows above the message box. The “Before acting” setting chooses between “Approve each action” and “Act without asking”: + button › “Connectors”, or the page of each connector.

Always asked

After reading an e-mail or other content from someone else, the AI always asks for your approval before sending an e-mail, even with “Act without asking”.

Labels in quotes are those of the app in English as of October 7, 2026; the app opens in French until you choose English in Settings. Links followed by an arrow open the app, which may ask you to sign in.

Your turn.

Open Moon AI to try these steps in your workspace, or go back to the help center for another topic.

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Screenshots of chat.realmoon.ai taken on October 29, 2026, with fictional data.

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