Importing from another AI
“Data and privacy” › “Import from another AI”: import your ChatGPT, Claude or Gemini chats from their export. “Import what another AI knows about you” adds to your memory what it remembered about you, after you review it. Import (Moon AI app)
Exporting and tidying up
“Export chats” or “Export my data” (your whole account, as JSON). “Archived chats”, “Shared links”, “Published pages”, “Archive all chats” and “Delete all chats” are in the same place. Data and privacy (Moon AI app)
E-mails from Moon AI
“Settings” › “Notifications” › “E-mails from Moon AI”: turn on or off the “Marketing emails” and the “Newsletter”. You can also unsubscribe from the link in every e-mail. The e-mails your account needs, such as security codes, are still sent. E-mails from Moon AI (Moon AI app)
Deleting your account
“Delete my account”, at the bottom of “Data and privacy”. It cannot be undone. Delete my account (Moon AI app)
Labels in quotes are those of the app in English as of November 14, 2026; the app opens in French until you choose English in Settings. Links followed by an arrow open the app, which may ask you to sign in.
Your turn.
Open Moon AI to try these steps in your workspace, or go back to the help center for another topic.