ACCOUNT, TEAM AND SUBSCRIPTION

Plans and usage limits

Your usage is limited by three windows (a 5-hour session, the week and the month), shown as percentages. What is included depends on the plan of the workspace.

Account, team and subscription4 sections

Seeing your usage

Account menu › “Subscription and usage” (“License and usage” in a managed organization), “Subscription” page: each window shows a percentage and the time it resets; the “Usage” tab details what you used per day and per model, and “Your month” sums it up. Your usage (Moon AI app), Usage (Moon AI app)

Limit reached

When a window is full, a message under the answer says which one and when it frees up; the button to continue or try again comes back then. What uses the most: high-cost or “Very high cost” models, agent mode, long chats, images and videos.

Managing the subscription

The owner of the workspace manages the subscription in “Subscription and usage” › “Subscription”: “Plans” to change it, “Invoices” and the billing management button. To cancel or unsubscribe: “Cancel subscription”; access stays open until the end of the paid period.

Company, school or public administration

For a whole organization (annual contract, licences per member, administration console, rules per group and per role, single sign-on, invoice by bank transfer or Chorus Pro), the offer is on quote: write to contact@stellarrstudio.com, or use “Contact us” under the plans, in “Subscription and usage”.

Labels in quotes are those of the app in English as of November 14, 2026; the app opens in French until you choose English in Settings. Links followed by an arrow open the app, which may ask you to sign in.

Your turn.

Open Moon AI to try these steps in your workspace, or go back to the help center for another topic.

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